Have a question about an order, a fragrance, or a custom candle project? We would love to hear from you. Fill in the form below and we will get back to you within 1 to 2 business days.
Custom candle designs and corporate gifting
Planning a corporate gift, a wedding bonbonniรจre, or a personalised present? We work with you to create a candle that fits the occasion, from branded corporate orders to one off keepsakes. Visit our custom candle designs and corporate gifting page to see how it works, then use the form below to send us your enquiry.
Send us a message
Include your name, your order or occasion, and what you need, so we can get back to you with the right answer the first time.
Frequently asked questions
How long does Honey Willow take to respond to messages?
We aim to reply to every message within 1 to 2 business days. For an urgent order question, use the contact form above with your order number and we will look into it as a priority.
Can I order a custom or corporate candle?
Yes. We create custom candle designs for corporate gifting, weddings, and personalised presents. Visit our custom candle designs and corporate gifting page, then send us your enquiry through the contact form on this page. We will follow up, ask any questions we need to, and put together a quote for you.
Where can I check the status of my order?
Order updates are sent to the email address you used at checkout. If you cannot find your confirmation or shipping email, contact us through the form above with your order number and we will look into it.